Welcome to XROLE (the XROLE mobile application and any related websites, collectively, “XROLE”, “we”, “us” or “our”). We respect your privacy and are committed to protecting your Personal Data.
This Privacy Policy explains how we collect, use, store, share, and protect your Personal Data when you use XROLE, and the rights available to you under applicable data-protection laws, including the EU General Data Protection Regulation (GDPR).
IMPORTANT NOTICE
“Personal Data” means any information relating to an identified or identifiable natural person, such as nickname, avatar, age confirmation, email address, device identifiers, online identifiers, usage data, or other information that can reasonably be linked to you.
The types of Personal Data we collect depend on how you use XROLE.
We may collect:
Purpose: Account creation, authentication, and access to core features.
You may choose to provide:
Purpose: Personalization and user experience optimization.
You may create or upload:
Purpose: Providing AI interactions, displaying content, moderation, and ensuring platform safety.
Important Clarification:
We do not use private chats, voice messages, or non-public user content to train general-purpose AI models,
nor do we use such content for targeted advertising or unrelated commercial purposes.
When you contact us, we may collect:
Purpose: Customer support, issue resolution, and service improvement.
We may automatically collect:
Purpose: App functionality, analytics, security, advertising delivery, and measurement.
We process Personal Data to:
XROLE may use cookies, SDKs, device identifiers, and similar technologies to support App functionality.
XROLE may display advertisements provided by third-party advertising partners. These partners may collect or receive information such as:
Purposes include: ad delivery, attribution, frequency capping, fraud prevention, and performance measurement.
Where required by law (such as Apple App Tracking Transparency or GDPR consent rules), we will request your permission before enabling tracking. You can manage tracking preferences at any time in your device settings.
XROLE is intended only for users aged 18 or older. We use age-gating mechanisms during registration to restrict access by minors.
If we become aware that Personal Data of a person under 18 has been collected, we will promptly delete such data and may suspend the related account.
We may share Personal Data with trusted service providers for:
These providers process Personal Data only under our instructions and confidentiality obligations.
Only publicly available content or content for which users have provided explicit consent may be used for promotional purposes. Private chats and non-public user content are never used for marketing.
We may disclose Personal Data to comply with laws, protect rights and safety, or as part of a merger, acquisition, or asset transfer.
We implement reasonable technical and organizational safeguards, including:
No system is completely secure. In the event of a data breach, we will comply with applicable notification requirements.
Personal Data may be stored and processed in countries outside your residence. We retain Personal Data only as long as necessary for the purposes described or as required by law, after which it is deleted or anonymized.
To provide interactive conversations, character experiences, content generation, and related features, user inputs, messages, prompts, and interactions may be processed by our AI systems and supporting infrastructure.
We may use conversation data, prompts, feedback, and generated content to operate, maintain, improve, and secure the Service. We do not sell personal conversation content to third parties.
Generated content is created automatically by artificial intelligence and may not always be accurate, complete, or suitable for every situation.
Depending on your jurisdiction, you may have rights to:
You may request to delete your account and associated Personal Data at any time:
To protect your account and prevent unauthorized deletions, we may ask you to provide information that reasonably verifies your identity and ownership of the account (for example, the email address linked to the account, order/transaction identifiers if applicable, device information, or other account-related details).
Once we verify your request, we will delete or anonymize your Personal Data as required by applicable law, subject to limited exceptions. For example, we may retain certain information where necessary to comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud or abuse, or maintain security and system integrity.
Requests can be made using the contact details in Section 11.
We comply with CCPA and CPRA.
We do not sell Personal Data for monetary consideration. However, certain data sharing with advertising and analytics partners may be considered a “sale” or “sharing” under California law.
California residents may request to opt out of such sharing, where applicable.
If you are located in the European Union, European Economic Area, or the United Kingdom, the following applies:
We process Personal Data based on:
You have the right to:
When transferring Personal Data outside the EU/EEA/UK, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
We may update this Privacy Policy from time to time. Material changes will be communicated through appropriate means.
If you have questions or requests regarding this Privacy Policy or your Personal Data:
Email: support@ixvinteractive.com
This Privacy Policy is governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Disputes shall be resolved in Delaware courts or arbitration forums, unless otherwise required by law.